
CUSTOMER LABUBU'S 😊
Share your labubu with #PlushBubu!
Q & A
Are your Labubus 100 % real?
Yup! We source straight from Pop Mart’s official pipeline. If one ever proves fake, you score a full refund—zero drama.
How fast do you ship?
EU: 3-7 business days · USA: 7-14 business days · Rest of world: up to 14.
Every order ships in crush-proof packaging and is fully insured—our quality team signs off on each parcel before it leaves the building.
Can I cancel or edit my order
Yes—emall support@ziplabubu.com within 2 hours of checkout. After that, your parcel’s likely mid-hop.
Can I return a blind box if I don’t like the pull?
Unopened boxes? Sure—send them back within 14 days for a full product refund (shipping not included). Opened = final, because mystery is the magic!
Do you restock sold-out drops?
Rarely. Most runs are limited. Tap “Notify Me” on any product page or follow @ZipLabubu on TikTok for instant restock pings.